Sections
Have questions about export standards or terms?
Contact Support1. Acceptance of Terms
Welcome to LankaFoodSource. These Terms and Conditions govern your access to and use of our website, services, and online storefront located at lankafoodsource.com.
By creating an account, browsing our product catalog, or placing commercial or consumer orders, you fully acknowledge, understand, and agree to be bound by the rules specified in this document. If you do not agree, please discontinue use of our site.
2. Account Registration & Protection
To access specific parts of our storefront, manage order history, or build shipping addresses, you may be required to register an active profile. You agree to:
- Provide accurate, current, and complete shipping and contact details (including phone, email, and country zones).
- Keep your login credentials (password hashes) confidential. You are solely responsible for actions performed under your profile credentials.
- Promptly report any unauthorized use of your account to prevent fraudulent orders.
3. Purchases, Taxes, & Payments
All product listings specify the item unit pricing, current offers, and applicable logistics packaging rates.
Payment: We utilize third-party encrypted transaction networks (such as PayHere) to capture checkout lines securely. You agree to settle all transactions using valid billing accounts.
Pricing Integrity & Localized Currency: Invoices clearly state subtotals, active offer savings, shipping rates, and transactional grand totals. We reserve the right to cancel orders arising from structural pricing systems errors.
4. Shipping, Customs, & Returns
We source high-quality premium foods (Cinnamon, Spices, Herbal Tea, Oils) directly from Sri Lanka and deliver globally.
- Custom Inspections: International deliveries might be subject to import duties, quarantine laws, or customs clearances. LankaFoodSource is not liable for border flags stemming from domestic import rules.
- Damages: If your items suffer freight compromises, contact support with graphic evidence within 48 hours of reception.
